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AUTOMATIC CALLBACK
(REPEAT DIALING)

 

Save time dialing busy numbers over and over. Your phone rings you as soon as the called line is free; answer the callback to connect. This feature is available as an unlimited monthly feature. It is also available on a “per use” basis for Randolph Telephone customers.

Automatic Callback can check as many as 31 busy lines at once for you. To know which call is being completed, you must subscribe to Caller ID service.

This feature does not work on toll free and 900 numbers, outside the specified service area, or on lines where Call Forward and some other call services have been activated. The “switch hook” is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead.

TO ACTIVATE AUTOMATIC CALLBACK

  1. When you hear a busy signal, hand up or depress the “switch hook” for at least two seconds.
  2. Lift the handset and listen for a normal dial tone. Press *66 (On a rotary phone, dial 1166).
  3. If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
  4. A special callback ring alerts you if the line becomes free (some phones ring normally).
  5. At the callback, lift the handset to complete the call.

TO CANCEL YOUR CALLBACK REQUEST

  1. Press the “switch hook” and release. Listen for a special dial tone.
  2. If you’ve already hung up, lift the handset and listen for a normal dial tone.
  3. Press *86 (On a rotary phone, dial 1186).
  4. Listen for the confirmation tone or announcement.
  5. Hang up.

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