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CALL FORWARD BUSY
 

Whenever you are on the phone, your callers can talk with someone else or leave a message.

The Call Forward Busy feature cannot be used in a permanent arrangement to a number located at the same premises. Dial the number exactly as if you are calling directly. Or if you have Speed Calling, you may dial one of your codes. If applicable, toll charges will be billed to the feature subscriber’s number.

TO ACTIVATE CALL FORWARD BUSY

  1. Lift the handset and listen for the dial tone.
  2. Press *90 (On a rotary phone, dial 1190).
  3. Listen for the dial tone.
  4. Dial the number where you want your calls forwarded.
  5. When the phone is answered, your Call Forward Busy is in effect. If the line is busy, or there is no answer, hang up.
  6. Within two minutes, repeat the steps above. You’ll hear a confirmation tone to let you know your Call Forward Busy is now working.

TO CANCEL CALL FORWARD BUSY

  1. Lift the handset and listen for the dial tone.
  2. Press *91 (On a rotary phone, dial 1191).
  3. Listen for the confirmation tone, then hang up.

TO CHANGE THE “FORWARD TO” NUMBER

  1. Deactivate Call Forward Busy.
  2. Repeat the steps above to activate Call Forward Busy, entering the new “forward to” number.

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