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CALL FORWARD NO ANSWER

 

Whenever you can’t answer, forward your calls to someone who can. Easily change the forwarding number, and choose how many times your phone should ring before calls are forwarded.

Dial the number exactly as if you are calling directly. Or if you have Speed Calling, you may dial one of your codes. This feature cannot be used if you subscribe to Voicemail. If applicable, toll charges will be billed to the feature subscriber’s number.

TO ACTIVATE CALL FORWARD NO ANSWER

  1. Lift the handset and listen for the dial tone.
  2. Press *92 (On a rotary phone, dial 1192).
  3. Listen for the dial tone.
  4. Dial the number of rings (from 2 to 9) to be allowed before the call is forwarded. Dial the number where you want your calls forwarded.
  5. When the phone is answered, your Call Forward No Answer is in effect. If the line is busy, or there is no answer, hang up.
  6. Within two minutes, repeat the steps above. You’ll hear a confirmation tone to let you know your Call Forward No Answer is now working.


TO CANCEL CALL FORWARD NO ANSWER

  1. Lift the handset and listen for the dial tone.
  2. Press *93 (On a rotary phone, dial 1193).
  3. Listen for the confirmation tone, then hang up.


TO CHANGE THE “FORWARD TO” NUMBER

  1. Deactivate Call Forward No Answer.
  2. Repeat the steps above to activate Call Forward No Answer, entering the new “forward to” number.

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