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Email Scam Alert

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Randolph Telephone would like to inform you of an e-mail and cellular text scam that has been reported by some Randolph Telephone customers. Please be aware that under no circumstances will we solicit personal information from you through e-mail, text, or phone. If you receive an e-mail, text, or phone call asking for information and the address seems to be from Randolph Telephone, disregard and do not reply. Also, we do not have an 877 number. Please do not contact the number provided in the email or text. Feel free to contact us at 879-5684 or 622-7900, should you have further questions.

Internet scams have quickly become one of the most popular methods for thieves to take advantage of unsuspecting victims. While e-mails phishing for sensitive data are nothing new, you need to be extra vigilant with incoming messages during these turbulent times. The Federal Trade Commission urges caution regarding e-mails that look as if they come from an institution that may have your personal information on record. These messages may appear real, but actually be from phishers wanting to steal account numbers, passwords, or Social Security numbers to run up bills or commit other crimes in your name.

Randolph Telephone customers have recently been targeted and should be on alert. Please know that we will never ask you for your email user id, password, or any other personal or account information via email. Take a look at one example of these fraudulent e-mails below:

***COMFIRM YOUR EMAIL ACCOUNT***
support@rtmc.net
To: undisclosed-recipients:

 

Dear rtmc.net Subscriber

This mail is to inform all our rtmc.net webmail users that we will be maintaining and upgrading our website in a couple of days from now. As a Subscriber you are required to send us your Email account details to enable us know if you are still making use of your mailbox.
Be informed that we will be deleting all mail account that is not functioning to enable us create more space for new subscribers, You are to send your mail account details which are as
follows:

*User Id:
*Password:

Failure to do this will immediately render your email address deactivated from our database.

Thank you for using rtmc.net Webmail!
FROM THE SUPPORT TEAM

 

From: Squirrel Mail Development Team [mailto:security@squirrelmail.org]
Sent: Friday, April 24, 2009 8:06 PM
To: undisclosed-recipients:
Subject: Internet Users Email Upgrade (IUEU)

SquirrelMail Logo

Dear E-Mail User

Due to the package compromise of 1.4.11,1.4.12 and 1.4.13, we are forced to release 1.4.15 to ensure no confusions. While initial review didn't uncover a need for concern, several proof of concepts show that the package alterations introduce a high risk security issue, allowing remote inclusion of files. These changes would allow a remote user the ability to execute exploit code on a victim machine, without any user interaction on the victim's server. This could grant the attacker the ability to deploy further code on the victim's server.
So upgrade to Squirrel Mail Development Team by click Squirrel Mail Login SquirrelMail 1.4.15 Released

We STRONGLY advise all users of 1.4.11, 1.4.12 and 1.4.13 upgrade immediately.

Should you encounter one of these emails, please feel free to contact a Customer Care Consultant at 879-5684 or 622-7900 to report this so that we may notify other customers. We also encourage you to keep your spam filters and virus protection up to date. Our AtomicTech Computer Services can help you eliminate existing viruses on your machine and install computer protection software if needed. The Federal Trade Commission website is a wonderful resource for you to learn more about phishing scams and other consumer alert topics, visit
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm.

 

For more information, please call our
Customer Care Center at 336-879-5684,
or e-mail us at csrep@rtmc.net.