Frequently Asked Questions

Will I have a local number?
Can I keep my current cell phone number?
I have a cell phone already, may I use it instead of buying a new phone?
Is there an activation fee?
What is the coverage for Randolph Wireless?
When will my bill be due?

Will I have a local number?

Yes, Randolph Wireless uses a variety of numbers such as Asheboro, Greensboro, and High Point numbers which are local numbers for most Randolph Telephone customers. Just let us know what area you want a local number for. Special requests may take several business days to fulfill.

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Can I keep my current cell phone number?

Yes, Randolph Wireless will gladly allow you to keep your current cell phone number. Just bring in your present cellular phone bill and we will take the steps to port your number.

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I have a cell phone already, may I use it instead of buying a new phone?

Yes, if it is a GPS compatible and CDMA technology. All Randolph Wireless phones are GPS-enabled. Just bring in your phone and we will gladly qualify the phone.

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Is there an activation fee?

Yes, $35 per phone number (or phone line).

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What is the coverage for Randolph Wireless?

Randolph Wireless has nationwide coverage where there is a CDMA wireless network.

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When will my bill be due?

Monthly billing cycle will run on the following schedule.

Based on your exchange:

• 464, 581 and 879 will run on the 1st of each month and is due on the 25th (your minutes will be reset on the 7th of each month)
• 241, 381, 461 and 857 will run on the 15th of each month and is due on the 10th (your minutes will be reset on the 23rd of each month)
• 622 will run on the 28th of each month and is due on the 16th
  (your minutes will be reset on the 7th of each month

Activation, equipment cost, and cost of any accessories are expected at time the account is opened. Only monthly plan and usage charges will be billed monthly.

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