Many Choices. One Provider.

Message Board

Drive -UP & Park Wi-FI Hotspot:

March 27, 2020 | Message Board

 

Randolph Communications is pleased to partner with the following locations to provide Free Drive-Up & Park WI-FI Hotspots that will allow school children the ability to access their educational materials during school closures. These are open every day from 8 a.m. to 9 p.m.  These hotspots will allow users to stay in their vehicles and connect via their wireless device to the RC-Guest network. No password is required. If you need further assistance from Randolph Communications, please contact our office at 336-879-5684. : [....]

Service Call Screening:

March 19, 2020 | Message Board

 

As part of our commitment to the safety and well-being of our members and employees, I need to ask you three short questions before scheduling a service call:

  1. Has anyone in your home been exposed to someone who has tested positive for or been suspected of having COVID-19?
  2. Has anyone in your home recently exhibited symptoms such as fever, coughing, sneezing or shortness of breath?
  3. Has anyone in your home traveled in recent weeks to: [....]

Important COVID-19 NOtice:

March 17, 2020 | Message Board

 

Randolph Communications is deeply concerned for all of our customers and employees during this COVID-19 outbreak. For our customers, we will be postponing non-pay disconnects, late charges and reconnect fees for 60 days. To avoid getting your bill too far behind, there are several ways to make a payment: 1) call 855-382-9920;  2) Visit https://rtmc.smarthub.coop/Login.html#;  3) Visit our Asheboro or Liberty Drive Thru locations or drop box locations at each office. [....]

 

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Important COVID-19 NOtice:

March 18, 2020 | Message Board

 

Randolph Communications is open for business and is a critical industry that remains fully engaged to help our customers. However, in an effort to protect our customers, employees and their families’ health, we are taking additional precautions by prohibiting walk-in traffic at our business office effective Friday, March 20th at 6:00 p.m.

 

If you need to meet with a staff member, pick up a modem, drop off a computer, or sign up for service, we will take these by appointment only.  [....]

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Important COVID-19 NOtice:

March 12, 2020 | Message Board

 

As the novel coronavirus (COVID-19) continues to spread throughout the country, the health and safety of our associates and customers is our top priority. We are here to serve you and to continue to operate safely and effectively.

As this situation continues to evolve, our team is closely monitoring guidance from the Centers for Disease Control and Prevention (CDC.gov) and local health officials. We will continue to rely on their recommendations and expertise to inform our decisions. [....]

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Congratulations to our Production Team for winning the Bronze Telly Award.

Asheboro:

317 East Dixie Drive

Locations

Liberty:

211 West Swannanoa Avenue

Hours:

Headquarters: M-F 8am-6pm

Liberty: M-F 8:30am-5pm (Closed from 1:30-2pm)

Contact:

336.879.5684

336.622.7900

Fax: 336.879.2100

©2020 Randolph Communications All rights reserved.

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