Email Scams

Email provides us a convenient and powerful communications tool. Unfortunately, it also provides scammers and other malicious individuals an easy means for luring potential victims. The scams they attempt run from bogus business opportunities to phishing schemes using a combination of email and bogus web sites to trick victims into divulging sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them.

Here are some recent scams:

• If you have received an email that looks like it comes from us and states "Hello User,Our record indicates that you recently made a request to shut down your email. And this request will be processed shortly. If this request was made accidentally and you have no knowledge of it, you are advised to cancel the request now by clicking Stop Account Shutdown." This is a SCAM.
• If you have received an email that looks like it comes from us and states "Your email account has almost exceeded its limit and that they may not be able to send or receive messages at any time from now on. It is asking them to “click” on the link and renew their account." This is a SCAM.
• Police Warn of New 'Line-Trapping Technology' Being Used to Scam People Over the Phone: A new piece of sophisticated technology is being used by fraudsters to scam unsuspecting people over the phone. Police said a woman in the York Region received a call earlier this month and was told by the scammers she had been a victim of identity theft. Police said the woman was directed to call police and confirm the information. The victim called authorities and believed she had spoken to an officer. Through the investigation it was revealed that the suspects used new line-trapping technology to remain connected to her phone line when she tried to call police. The technology used by the scammers reconnected her phone line to them instead of the authorities. Police said the woman lost a quantity of cash and the suspects obtained her personal information. Police are reminding citizens to be cautious with any calls or e-mails seeking personal information. "If a situation feels suspicious, trust your instincts," police said in a news release on Thursday. "If you wish to confirm a call you receive do so on a delayed time line. Evidence suggests that the line-trapping technology being utilized has a time limit of several minutes." Police said to call on another line if you are suspicious of being hacked.
• Phone Scam claiming to be paypal: If you receive a call from 786-408-1679 stating they are from paypal, it is a scam.
• COVID-19 Scams: Criminals are opportunists. They will often capitalize on major news events to create scams to take advantage of unsuspecting consumers. The ongoing coronavirus pandemic is a perfect example. The fear evoked by the coronavirus creates the perfect opportunity for criminals to prey upon individuals with phishing, social engineering scams and more.
• Phone scams: If you receive a call from 1-877-376-3470 claiming to be Amazon and asking you to log into your computer so they could issue them a refund on a package they could not ship.

To learn more, visit information provided by the World Health Organization and the U.S. Secret Service.

Email Scam:

• If you receive an email from RTMC with no subject line, saying "This email is to confirm our recent service change. To increase the level of security for our customers' email accounts, RTMC mail is implementing a new email password policy for protection. Please log in to HERE for an update. Upgrade will be effective when next you log in." This is a SCAM, DO NOT CLICK THE LINK.
• An email that appears as if it is coming from rtmc.net IT asking for your address {customer email address} confirm your ownership {date} & {time} and then to click link with your email address. This is a SCAM, DO NOT CLICK THE LINK.
• If you received an email from RTMC with the Subject Line: Past Invoice, saying "Attached please find the ACH transfer form. Please let me know if you have any questions. A printer friendly attachment is now included with each email. Click on the attachment to open or save the printer version of your report. Thank you, Billing." This is a SCAM.
• If you received an email from RTMC with the Subject Line: Your Product will expire soon, saying "Your Product(s) username@rtmc.net. Has been set to close on 12/22/2020. We're sorry to see you go. If you change your mind and want to keep using this products, just sign in between now and 12/22/2020 to reopen it. Log on to Maintenance portal to cancel request. Your Mailbox will be restored to it's normal functional settings." This is a SCAM, DO NOT CLICK THE LINK.