Computer Services

Randolph Communications offers home and business solutions to meet all of your computer needs. You can bring your computer to us or we will come to you. Our highly trained technicians are available to come on-site to your home or office to provide expert computing, networking, and repair services to make your life easier.

With local people and superior service, Randolph Communications is here to serve your every computer need. Call 336.879.5684 and ask to speak with one of our Computer Techs.

COMPUTER OPTIMIZATION

Our Certified Technicians will review all software and hardware to see that they are working properly. Dust build-up, viruses, spyware, adware and other malicious software applications impacting your computer’s performance will be removed. Our technicians will also ensure all the security updates are current and remove unnecessary programs impacting computer performance. A TechHome package will help protect your computer with the latest Online threats.

SOFTWARE INSTALLATION

Our Technicians will install and configure requested software, as well as create a desktop shortcut, start menu access, and quick launch shortcuts to the application. Functionality is also tested. Our customers find this service most beneficial after purchasing a new computer, when upgrading an operating system (i.e. Windows 7/8/10), and installing virus protection software.

HARDWARE INSTALLATION

Our IT professionals can install and configure new hardware and test their functionality. Examples include: internal and external hard drives, printers, scanners, webcams, graphic cards, UPS surge protection, and more.

NETWORKING

Our Computer Technicians can set up a wired or wireless network for multiple computers to access one internet connection, printer, or other networked devices. Wireless networking allows computers to connect without plugging in to a jack, giving you the freedom to play or work anywhere within the signal’s range. There is no need to hire an IT Specialist to keep onsite. Our Computer Specialist will come to your home or business to set up your network, and to perform routine maintenance, repairs, troubleshooting, and enhancements as needed.

You can bring your computer to us or we will come to you. Our highly trained technicians are available to come on-site to your home or office to provide expert computing, networking, and repair services to make your life easier.

PC SETUP & TUTORIALS

Have you just purchased a new PC, but don’t know where to start? Our trained Computer Technicians can set up your computer, including monitor, speakers, mouse and keyboard, as well as one peripheral device (e.g. printer), and test the computer to see that it is functioning properly. Wireless set-up is additional. They can also help you learn the basics to personal computing with an on-site tutorial.

Services
Tech Home Setup $55.00
Memory Upgrade Installation Parts sold separately $55.00
Premise Visit (On-site Visit) $60.00
System Back-up with Restore $110.00
Operating System Install Software sold separately $110.00
Computer Optimization In store only $55.00
PC Setup with data transfer $110.00
1-hour On-site Training* $170.00
2-hour On-site Training* $280.00
Hourly Services
Computer Repair $110.00/hr
Hardware Install $110.00/hr
Software Install $110.00/hr
Wireless or Wired Network $110.00/hr
Network Maintenance $110.00/hr
Bundled Services
Back-up Protection Package
System Back-up with Restore Tech Home Setup**
$135.00

All hourly services are billed by time and materials in 30- minute intervals. A 30-minute minimum is required for all services. On-site visit require additional fee of $60.00 & mileage rates will apply after initial 30 miles. Holiday and Weekends will incur higher hourly rates.

*Premise visit is included.
**Additional monthly charges will apply.

The technician did a great job installing my services. I am very pleased.

Annette Riekow

The computer tech was so nice and kind and patient while helping me with my computer.

Beth Coleman

Amazing service so far.

Justin McRae

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